Xpertnest helps UK enterprises, councils and utilities run, automate, test and understand their operations — through the xnIQ.ai platform and hands-on managed, data, cloud and ERP services delivered from London.
Trusted by UK organisations
Xpertnest is a London-headquartered AI and IT services company, registered in England & Wales. Since 2016 we have delivered artificial intelligence, automation, data and enterprise application programmes for some of the UK’s best-known organisations — from BT and Openreach to Southern Water and local authorities across the South Coast and beyond.
Today our work is centred on xnIQ.ai — a unified AI operations platform delivered as six purpose-built products — backed by experienced UK delivery leadership, ISO-certified processes and a Crown Commercial Service supplier listing for the public sector.
Our London team is backed by Barclays as strategic banking partner, and we are proud to be ranked among the UK’s 500 fastest-growing companies by the analysts behind the Sunday Times Rich List.
Fairness, honesty, transparency.
Mutual respect; real partnerships.
Social and environmental considerations embedded.
Quality through passionate commitment.
Innovation and agility; tackling new challenges.
xnIQ.ai is Xpertnest’s AI product suite — built to plug into the tools UK IT and operations teams already use, and governed for regulated environments from day one.
Build, deploy and orchestrate AI agents across your business — the cognitive core that powers every other xnIQ.ai product.
Run IT service operations on autopilot — AI that predicts, prevents and resolves.
Automate every repetitive service-desk workflow — request to resolution.
Ship faster with AI that writes, runs and heals your tests.
Turn scattered documents into an instant, trusted answer engine.
Ask your data anything — get decisions, not dashboards.
From 24/7 service desks to multi-year ERP programmes, our UK-led teams combine ITIL discipline with AI-driven automation.
Service operations that don’t just respond — they predict, prevent and continuously improve.
Engineer the platform, migrate the data and turn it into products the business actually uses.
Assess readiness, choose the right use cases, and build agentic and generative solutions into production.
Migrate what’s left, modernise what’s already there, and run it with multi-cloud monitoring, patching and DR orchestration.
Bespoke applications and ERP programmes — built, deployed, supported and modernised.
A selection of programmes delivered for UK telecoms, utilities and public-sector organisations.
Consolidated and reconciled supplier invoices into a single normalised database, validated third-party telecom spend and found unused network elements still being billed — with automated bill-stop and periodic audit.
A multi-rule engine validating customer claims against historical payments and flagging duplicates, integrated with SAP IS-U and SAP CRM. 75% reduction in claims-team effort, 4% false-positive rate, deployable in 14 weeks.
Engineers overlay network assets onto the camera view, see per-node routing detail and switch to an OS-map view — plus LiDAR room mapping and the SWAT Wi-Fi optimiser for in-home installs.
A live traffic-light system that helps visitors choose where to go and avoid crowded stretches of beach — featured by BBC News and The Telegraph, and rolled out nationally.
Data lake, AI enrichment and streaming ingestion on a Lambda architecture — the foundation for the council’s future smart-place services.
Live recycling-centre congestion for residents, and augmented reality that turns the high street into a visitor experience.
An AI-driven, indexed learning platform with a self-enriching back end for local skills development.
Xpertnest is a Crown Commercial Service supplier and works with councils, police and public bodies across England — including Kent Police, BCP, Havant, Thanet, Rother, Torridge, North Norfolk, Redcar & Cleveland and Somerset West & Taunton.
Smart places, resident apps, data platforms.
Invoice & revenue assurance, field engineering.
Claims automation, SAP IS-U, asset insight.
KYC, fraud, loan and credit automation.
Service desk, POS and customer experience.
Video analytics and community safety.
Founders and directors with backgrounds across military service, BT, Virgin Media, investment banking and global consulting.
Ex-military, entrepreneur, technology investor and institution builder.
20+ years delivering data, smart-city and AR/VR programmes.
Fellow Chartered Accountant; 10+ years in service delivery and operations.
Leads UK operations and delivery, scaling enterprise engagements.
20+ years of sales leadership and corporate sustainability.
Former VP at Wipro, IBM and Tech Mahindra. Harvard Business School.
Delivery leadership at British Telecom, Virgin Media and Ziggo.
Owns end-to-end service delivery, SLAs and operational excellence.
Building Xpertnest’s talent, culture and capability.
35+ years in investment banking; founded three financial services businesses.
Tell us what you’re working on and a member of our UK team will be in touch shortly.